1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, 2013, Version 1.3  
ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 05/11/2019   
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UNIT GROUP 5521 BANK WORKERS


    BANK WORKERS receive deposits and pay out money in financial and commercial institutions, keep records of transactions, issue receipts and cash cheques.

    Indicative Skill Level:
    Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.


In Australia:
    AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3)

In New Zealand:
    NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

    Tasks Include:
    • greeting customers, identifying their needs and answering customer inquiries
    • ensuring customers' forms are filled in correctly and checking customers' identification
    • accepting cash and cheques deposited by customers, verifying records and receipts, and crediting customers' accounts
    • paying money to customers according to advice slips, cheques and negotiable documents, and debiting customers' accounts
    • providing change, cashing cheques and recording transactions
    • opening and closing accounts for customers
    • balancing cash and advising supervisors of cash position and discrepancies
    • explaining and promoting bank services to customers and referring them to appropriate financial services

    Occupation:
      552111 Bank Worker

552111 BANK WORKER

    Receives deposits and pays out money in a financial or commercial institution, keeps records of transactions, issues receipts and cashes cheques.

    Skill Level: 3




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