1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, 2013, Version 1.2  
ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 26/06/2013   
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    ICT AND TELECOMMUNICATIONS TECHNICIANS provide support to the development and maintenance of computer infrastructure, web technology and telecommunications networks, and the diagnosis and resolution of technical problems.

    Indicative Skill Level:

    Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

    In Australia:
    AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

    In New Zealand:

    NZ Register Diploma (ANZSCO Skill Level 2)

    At least three years of relevant experience
    and/or relevant vendor certification may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

    Tasks Include:

    • determining software and hardware requirements to provide solutions for problems
    • responding to inquiries about software and hardware problems
    • repairing and replacing peripheral equipment such as terminals, printers and modems
    • installing and downloading appropriate software, and adapting existing programs to meet users' requirements
    • implementing computer networks, and ensuring efficient use of applications and equipment
    • designing and maintaining websites
    • installing and maintaining microwave, telemetry, multiplexing, satellite and other radio and electromagnetic wave communication systems
    • configuring and integrating network and telecommunications technology with computer software, hardware, peripherals and operating systems
    • planning the development of customer access telecommunications network infrastructure

This section contains the following subsection :
          UNIT GROUP 3131 ICT Support Technicians
          UNIT GROUP 3132 Telecommunications Technical Specialists

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