SUB-MAJOR GROUP 33
MANAGING SUPERVISORS (SALES AND SERVICE)
MANAGING SUPERVISORS (SALES AND SERVICE) organise and control the operations of establishments which provide retail, hospitality, accommodation and other services. They coordinate all functions of such establishments, formulating policies and objectives and ensure that finance, staffing, training and marketing arrangements operate efficiently.
Most occupations in this sub-major group have a level of skill commensurate with an AQF Diploma or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.
Tasks performed by Managing Supervisors (Sales and Service) typically include directing and participating in the operations of the establishment; promoting and advertising the products and services; controlling selection, supervision and training of staff; formulating purchasing and marketing policies and setting prices; and ensuring that premises, equipment and furnishings are kept clean, well maintained and secure.
Occupations in this sub-major group are classified into the following minor groups: