1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997  
ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997   
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WELFARE AND COMMUNITY WORKERS assist individuals, families and groups with social, emotional and financial difficulties to improve quality of life by educating and supporting them and working towards change in their social environment or facilitate community development initiatives and collective solutions within a community.

Skill Level:
The entry requirement for this unit group is a bachelor degree or AQF Diploma. In some instances relevant experience is required in addition to the formal qualification.

Tasks Include:

  • providing support while exploring alternatives with clients who experience difficulties such as marital problems, unemployment, illness and drug abuse
  • working with long-term problems to bring about client-directed change
  • assessing risks and providing intensive short-term crisis counselling for victims of domestic violence, child abuse, disasters and other crises
  • assisting to establish or administer a neighbourhood house, community group, employment training program or other service
  • researching and analysing community issues, needs and problems
  • developing, evaluating and maintaining community resources and programs
  • evaluating resources devoted to health, welfare, recreation, housing, employment, training and other community facilities
  • interpreting identified needs for community organisations, social agencies and groups, stimulating their interest and enlisting co-operation


This section contains the following subsection :
              2512-11 Welfare Worker
              2512-13 Community Worker

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