1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997  
ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997   
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RECEPTIONISTS greet clients and visitors and respond to personal, telephone or written inquiries and requests.

Skill Level:
The entry requirement for this unit group is an AQF Certificate II or higher qualification or at least one years relevant experience.

Tasks Include:

  • answering inquiries and providing information on the products, services or activities of the organisation
  • answering, connecting and transferring telephone calls
  • arranging and recording details of appointments
  • recording details of calls not connected and distributing messages
  • receiving and distributing mail, facsimile messages and other deliveries


This section contains the following subsection :
              6131-11 Receptionist

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