1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997  
ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997   
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6211-11 Sales Representative (Personal and Household Goods)

Represents companies in selling durable or non-durable consumer goods to retail or wholesale establishments.

Skill Level:
The entry requirement for this occupation is an AQF Certificate II or higher qualification or at least 1 years relevant experience.

Tasks Include:

  • promotes and sells consumer products such as toys, sporting goods, books, stationery, hardware, floor coverings, furniture, textiles, clothing, footwear, photographic equipment, jewellery, toiletries, groceries, and other household and personal goods
  • uses retail directories and other sources to compile lists of prospective business customers
  • visits retail outlets to establish selling opportunities
  • quotes prices and credit terms, records orders and arranges deliveries
  • follows up customers to ensure satisfaction with products purchased and resolve any problems
  • monitors customers' changing needs and competitor activity, and reports on these developments to sales or marketing management
  • prepares sales reports, and maintains and submits records of business expenses incurred

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