1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997  
ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997   
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      Sales Clerk
      Internal Salesperson

Receives and processes purchase orders for products or services, and provides product information and advice.

Skill Level:
The entry requirement for this occupation is an AQF Certificate II or higher qualification or at least 1 years relevant experience.

Tasks Include:
  • receives telephone, facsimile and mail orders for the purchase of products or services
  • provides price and other product information to prospective customers
  • promotes features and benefits of products, and advises on products
  • arranges processing and delivery of goods sold or compilation and despatch of further documentation requested
  • maintains order entry system, arranges payments and undertakes other administrative tasks associated with order processing
  • updates customer database
  • may assist with inventory control, to maintain an appropriate level of merchandise for sale
  • may prospect for new customers

Lay-by Clerk

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