UNIT GROUP 5111 SECRETARIES AND PERSONAL ASSISTANTS
SECRETARIES AND PERSONAL ASSISTANTS perform secretarial, stenographic and other administrative tasks in support of managers and professionals.
Skill Level:
The entry requirement for this unit group is an AQF Certificate III or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.
Tasks Include:
- preparing reports, briefing notes, memoranda and correspondence, and proofreading work for typographical and grammatical errors
- processing incoming and outgoing mail, filing correspondence and maintaining records
- operating telephone switch, answering telephone calls and answering queries or redirecting callers
- maintaining appointment books and making travel arrangements
- liaising with other staff on matters pertaining to company operations
- maintaining confidential files and documents
Occupations:
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