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In 2001-02, the Office of the Tasmanian Ombudsman closed 42 complaints about the administrative actions of local government authorities in the Mersey-Lyell Region.

The majority of complaints in the Mersey-Lyell Region were closed due to no defective administration (15 complaints representing 35.7% of total complaints closed), followed by discontinuation, withdrawal or lapse (13 complaints representing 31.0% of total complaints closed). Some 5 complaints were substantiated or partly substantiated, representing 11.9% of total complaints closed.

In 2001-02, the Central Coast local government area recorded the greatest number of complaints closed (10 complaints representing 23.8% of total complaints closed), followed by the West Coast (9 complaints representing 21.4% of total complaints closed).

COMPLAINTS TO THE OMBUDSMAN, By closure reason(a): Mersey-Lyell Region - 2001-02
	No defective administration		Substantiated (b)		Declined to investigate (c)		Discontinued (d)		Out of jurisdiction		Total
Local government authority	no.		no.		no.		no.		no.		no.
Burnie	2		-		1		-		1		4
Central Coast	2		1		1		6		-		10
Circular Head	2		-		-		2		1		5
Devonport	-		1		1		1		-		3
Kentish	2		-		-		2		-		4
King Island	1		-		1		-		-		2
Latrobe	-		2		3		-		-		5
Waratah/Wynyard	-		-		-		-		-		-
West Coast	6		1		-		2		-		9
Total	15		5		7		13		2		42
- nil or rounded to zero (a) Only includes cases which have been closed, and where the reason for closure has been ascertained/recorded. (b) Includes cases where the complaint was partly substantiated. (c) Includes cases where the ombudsman was incapable of making a determination. (d) Includes cases that lapsed or were withdrawn. Source: Office of the Tasmanian Ombudsman, Annual Report 2001-2002.