1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997

ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997

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Contents >> 02 Structure & Definitions >> 3 Associate Professionals >> 33 Managing Supervisors (Sales and Service) >> 332 Hospitality and Accommodation Managers >> 3323 Hotel and Motel Managers >> 3323-11 Hotel or Motel Manager

3323-11	Hotel or Motel Manager
	Hotelier
	Publican

Organises and controls the operations of hotels or motels in providing guest accommodation, meals and other services.

Skill Level:
The entry requirement for this occupation is an AQF Diploma or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification. Registration or licensing may be required.

Tasks Include:

oversees reservation, reception, room service and housekeeping activities
plans and supervises entertainment activities
supervises security arrangements, and garden and property maintenance
plans and supervises bar, restaurant, function and conference activities
observes liquor, gaming and other laws and regulations
assesses and reviews customer satisfaction and preferences
oversees accounting and purchasing activities
ensures compliance with occupational health and safety regulations
may provide guests with local tourism information, arrange tours and transportation
may manage the entire range of services provided by the establishment or may manage a specialised service area

Specialisations:
Accommodation Manager
Functions Manager
Resort Manager