1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997  
Previous ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997   
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SECRETARIES AND PERSONAL ASSISTANTS perform secretarial, stenographic and other administrative tasks in support of managers and professionals.

Skill Level:
The entry requirement for this unit group is an AQF Certificate III or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.

Tasks Include:

  • preparing reports, briefing notes, memoranda and correspondence, and proofreading work for typographical and grammatical errors
  • processing incoming and outgoing mail, filing correspondence and maintaining records
  • operating telephone switch, answering telephone calls and answering queries or redirecting callers
  • maintaining appointment books and making travel arrangements
  • liaising with other staff on matters pertaining to company operations
  • maintaining confidential files and documents


This section contains the following subsection :
              5111-11 Secretary
              5111-13 Personal Assistant

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