1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997

ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997

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Contents >> 02 Structure & Definitions >> 6 Intermediate Clerical, Sales and Service Workers >> 63 Intermediate Service Workers >> 639 Miscellaneous Intermediate Service Workers >> 6397 Travel and Tourism Agents >> 6397-11 Travel Agent

6397-11	Travel Agent
	Travel Consultant

Plans travel, accommodation and associated arrangements for clients, and makes travel bookings.

Skill Level:
The entry requirement for this occupation is an AQF Certificate II or higher qualification or at least 1 years relevant experience.

Tasks Include:

ascertains requirements for travel, accommodation and special interests of clients
suggests itineraries based on available travel routes and cost, availability and convenience of transport
makes and confirms travel and accommodation reservations and informs clients of bus, plane, ship and train connections
notifies clients of travel dates, baggage limits, medical and visa requirements
provides information on tourist attractions or tours available, and procedures regarding lost or stolen documents
maintains records of transactions
assists with travel clearances
issues clients' itineraries, relevant documentation and tickets for travel and vouchers for accommodation
collects payments
provides information on travel insurance, overseas climate and customs, relevant government regulations and use of credit cards or travellers' cheques