The Coordination of Health Care Study was developed to fill an important data gap and provide information on patient's experiences of coordination of care across Australia. It examines coordination and continuity of care in detail, and provides nationally consistent and local-level information on experiences with health care providers.
This publication is the first release of results on health care experience of Australians from the 2016 Survey of Health Care (SHC). It is planned that future stages of the CHC Study will link the SHC with administrative data from the Medicare Benefits Schedule (MBS), Pharmaceutical Benefits Scheme (PBS), Repatriation Pharmaceutical Benefits Scheme (RPBS), and hospital and emergency department data including admissions to hospital and visits to emergency departments.
The SHC (first component of the Study), focuses on understanding experiences with coordination and continuity of care by people aged 45 and over who had at least one general practitioner (GP) visit in the 12 months prior to the selection of the sample (November 2014 to November 2015). It is designed to provide robust samples from each of the 31 Primary Health Network (PHN) areas. The Study oversampled high users of GP visits (those who had seen a GP 12 or more times in the past 12 months) as these people are more likely to have complex and chronic conditions, and have experiences with multiple providers including hospitals, specialists, and allied health professionals.
The survey and study are funded by the Australian Institute of Health and Welfare (AIHW), and conducted by the Australian Bureau of Statistics (ABS). This publication was jointly prepared and released by the ABS and the AIHW.