Facts and statistics collected together for reference or analysis. Data can be in both qualitative and quantitative forms. Data can come from a range of different sources, for example, Intellectual Property (IP), sales figures, customer feedback surveys and demographics.
Environmental management activities
The processes undertaken by businesses in the management of the interaction and impact businesses have on the natural environment. For example, recycling programs and waste audits.
An innovation is the introduction of a new or significantly improved good or service; operational process; organisational/managerial process; or marketing method.
Innovative activity includes any work that was intended to, or did, result in the introduction of an innovation.
Businesses that had undertaken any innovative activity during the reference period including: introduction of any type of innovation; and/or the development or introduction either still in progress or abandoned.
Non innovation-active businesses
Businesses that, during the reference period, did not undertake any innovative activity.
Key Performance Indicators
A form of measure used to cover a range of subjects, for example, financial measures such as income and expense levels, production targets, inventory amounts, delivery time, energy consumption and quality measures.
Managers are defined as someone who has employees directly reporting to them, and with whom they meet on a regular basis, and whose pay and promotion they may be involved with.
The use of statistical models that provide forecasts in areas such as demand, production or human resources.
The most senior person who is responsible for making decisions related to the strategic direction of the business. Examples include Chief Executive Officer (CEO), business owner, principal shareholder, Chief Operating Officer (COO), executive chairperson, company principal and president.
A strategic plan or policy is the plan implemented by a business to achieve its goals. It may include specific goals and decision-making on investment, allocation of resources and revenue generation.
Supply chain refers to business processes involved in getting a good or service from the supplier to the customer. Within a supply chain there are flows of money, labour, information and materials between a supplier and customers. Examples of terms used to describe processes within the supply chain include; logistics, distribution, sourcing, production processes, purchasing and supply.