9920.0 - Information Consultancy Services, 2007
Latest ISSUE Released at 11:30 AM (CANBERRA TIME) 23/11/2007 First Issue
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FREQUENTLY ASKED QUESTIONS BY FIRST TIME USERS OF THE INFORMATION CONSULTANCY SERVICE
Q) I'm not sure exactly what data I need, or if you have it. How can you help me?
A) We can guide you to data available free of charge on the website. If you require more detailed statistics our consultants will discuss your specific needs, advise you of available options and provide you with an obligation free quote.
Q) I've seen a table in one of your publications which is just what I need except...
A) Published data are available free of charge on the website and in most cases more detailed data are available on request. Contact us to discuss your data requirements, and how you can obtain the data to best meet your needs.
Q) I want to start a new business. Can the ABS help me with my market research?
A) Yes. We can assist you to find data free of charge on our website, and our consultants can provide you with obligation free quotes for customised data tailored to your individual requirements.
Q) I would like some information on social and economic trends over time. Do you have access to historical data?
A) Yes. Some historical data are available free of charge on our website. If you require more detail, or a longer time series, contact our consultants who will advise on availability and comparability of statistical collections over time.
Q) Is there a charge?
A) Yes. Our information consultancy service operates on a cost recovery basis in accordance with Australian Government guidelines. While we provide obligation free quotes for customised data, charges apply for the time taken to research your request, data extraction and manipulation, and any analysis undertaken on your behalf.
Do you have a question which is not answered here? Please let us know, and we will attempt to find an answer: Contact us.
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