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Website FAQs
 

Q. I am having problems downloading files from the ABS website, what should I do?
Q. Does the ABS track personal details of visitors to the ABS website?
Q. How do I decrypt encrypted files sent to me by the ABS?


Q. I am having problems downloading files from the ABS website, what should I do?

A. There can be a number of reasons why you may be having difficulties. Information on troubleshooting and how to download files from the ABS website can be found in frequently asked questions on downloading.


Q. Does the ABS track personal details of visitors to the ABS website?

A. When accessing specific ABS services (for example, Remote Access Data Laboratory (RADL)), you may be required to provide personal information. This information will only be used for the stated purpose, and will not be disclosed without your consent unless the ABS is required to do so, for example, to comply with a search warrant or subpoena.

The ABS also monitors use of its site in order to improve the site and the website services provided to you. In doing so, we use first party cookies in order to collect the following information:
        • your IP address
        • the date and time of your visit
        • the pages you accessed and the documents you downloaded
        • the search terms you used
        • the previous site you visited
        • your top level domain name (such as .com, .gov, .au, et cetera),
        • your network location name (such as your internet service provider or organisation's name),
        • any cookies that your browser has presented to our server,
        • the browser, operating system and other information about your computer include the screen resolution, colour depth and various plugins that you used in visiting our site.

In order to help you further protect your privacy, we have also implemented the files required to support the Platform for Privacy Preferences Project (P3P) recommendations. P3P enables the ABS to express our privacy practices in a standard format that can be retrieved automatically and interpreted easily by P3P compatible browsers. For more information on P3P, please read the Frequently Asked Questions about P3P.


Q. How do I decrypt encrypted files sent to me by the ABS?

A. You will need Java Runtime Environment (JRE) 1.4.2 or higher installed on your computer. You can receive help, find out more about Java or freely download the latest version of Java Runtime Environment (JRE) from Sun Microsystems at www.java.com/getjava/. Step by step instructions can be found in the Help documentation.

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Commonwealth of Australia 2014

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