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1406.0.55.002 - User Manual: ABS Remote Access Data Laboratory (RADL), Mar 2006  
Latest ISSUE Released at 11:30 AM (CANBERRA TIME) 22/02/2012  Reissue
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JOB STATUSES

What does my job's status mean?
What do I do if a job does not appear to be progressing?

What does my job's status mean?
Submitted to RunCasper: This is the status that all SAS jobs go to after they have been submitted while they are waiting to complete. If you find that your jobs are not progressing, see What do I do if a job does not appear to be progressing?

Submitted to Qman: This status is the stage that SPSS and Stata jobs go to after they have been submitted while they are waiting to complete. If you find that your jobs are not progressing, see below: What do I do if a job does not appear to be progressing?

Error: The Error status occurs when there is a system error during a job submission. If this occurs, try submitting your job again, or contact the RADL Administrator for assistance by emailing radl@abs.gov.au or call 02 6252 7714.

Failed: The Failed status occurs when there has been an error in the submitted code. There are a few reasons why a job may fail, such as code error, failing to reference the CURF, spelling mistakes and failing to retain unit identifiers. Review the log file and your code.

Timed out: The Timed out status occurs when your job has not completed within time limits. When submitting a new request within the RADL, you have the option of running it as a "Normal" job, which will run for up to 10 minutes. If the job has not completed within 10 minutes, the job will be set to "Timed out" and will not finish. The second option is to run the job as a "Long" job, this will allow the job to run for longer than 10 minutes. If you have run your job as a "Normal" job and are experiencing timing out , it is recommended that you try running your job as a long job. An alternative to running a 'long' job is to split your code into several smaller jobs. You should also check your log file and your code. If you continue to have problems, contact the RADL Administrator for assistance by emailing radl@abs.gov.au or call 02 6252 7714.

Complete: The Complete status occurs when your job has completed without error. Note that a status of Complete does not necessarily mean the output has been generated (e.g. if your code does not ask for output).

On Hold: The On Hold status occurs when generated output has been withheld for manual clearance. Output may be withheld due to exceeding file size or level of detail limits. If you receive the On Hold status, you can request your output to be released by clicking on the "Request Withheld Outputs" link on the job results page. For further information see the Requesting withheld output if the status of your RADL job is “On Hold” section of the User Manual: ABS Remote Access Data Laboratory (RADL).

What do I do if a job does not appear to be progressing?
If a normal job (not including long jobs) does not appear to be progressing after 10 minutes and has a status of 'submitted', you can:

  • check your log file and code for mistakes
  • check that you have retained all unit identifiers
  • check for RADL alerts - occasionally ABS conduct routine maintenance that may affect RADL users
  • try submitting your job again.
If the job still doesn't complete, contact the RADL Administrator for assistance by emailing radl@abs.gov.au or call 02 6252 7714.

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