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4839.0.55.001 - Health Services: Patient Experiences in Australia, 2009  
Latest ISSUE Released at 11:30 AM (CANBERRA TIME) 20/10/2011   
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Contents >> Harm and harmful side-effects >> Harm and harmful side-effects


This chapter provides information about harm or harmful side-effects experienced by people in the past year. Respondents were asked whether they had experienced harm or harmful side-effects from any medication, medical care, treatment or test in that time, and if so:

  • where they had the medication, medical care, treatment or test that caused the harm or harmful side-effects;
  • whether they received information beforehand of the possible risk of harm or harmful side-effects;
  • whether they received an explanation of their most recent harm or harmful side-effect;
  • how well they understood the explanation provided;
  • whether they sought treatment from a health professional; and
  • how satisfied they were with the way the situation was handled by the health professional for the most recent incident.

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