1362.6 - Regional Statistics, Tasmania, 2007  
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In 2003-04, the Office of the Tasmanian Ombudsman closed 104 complaints about the administrative actions of local government authorities in the Greater Hobart-Southern Region.

The majority of complaints in the Greater Hobart-Southern Region were closed due to discontinuation, withdrawal or lapse (38 complaints, representing 36.5% of total complaints closed), followed by no defective administration (33 complaints, representing 31.7% of total complaints closed). Some 16 complaints were substantiated or partly substantiated, representing 15.4% of total complaints closed.

In 2003-04, the Clarence local government area recorded the greatest number of complaints closed with 18 complaints, representing 17.3% of all complaints closed, followed by Glamorgan/Spring Bay with 14 complaints (13.5% of all complaints closed) and then Kingborough with 12 complaints (11.5% of all complaints closed).

COMPLAINTS TO THE OMBUDSMAN, By closure reason(a): Greater Hobart-Southern Region - 2003-04
No defective administration
Substantiated
(b)
Declined to
investigate (c)
Discontinued
(d)
Out of
jurisdiction
Total
Local government authority
no.
no.
no.
no.
no.
no.

Brighton
4
1
1
1
-
7
Central Highlands
1
1
-
1
-
3
Clarence
11
2
1
4
-
18
Derwent Valley
2
1
-
4
1
8
Glamorgan/Spring Bay
3
7
1
3
-
14
Glenorchy
2
-
1
6
-
9
Hobart
1
2
2
3
2
10
Huon Valley
2
-
-
4
-
6
Kingborough
3
1
2
4
2
12
Sorell
-
-
-
5
1
6
Southern Midlands
1
-
-
1
-
2
Tasman
3
1
3
2
-
9
Total
33
16
11
38
6
104

- nil or rounded to zero.
(a) Only includes cases which have been closed, and where the reason for closure has been ascertained/recorded.
(b) Includes cases where the complaint was partly substantiated.
(c) Includes cases where the ombudsman was incapable of making a determination.
(d) Includes cases that lapsed or were withdrawn.
Source: Office of the Tasmanian Ombudsman,
Annual Report 2003-2004.



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