1362.6 - Regional Statistics, Tasmania, 2007  
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Contents >> Crime and justice >> Complaints to the Tasmanian Ombudsman about local government authorities

In 2003-04, the Office of the Tasmanian Ombudsman closed 165 complaints about the administrative actions of local government authorities. This was a 5.8% increase from the 156 complaints closed in 2002-03, and a 14.9% decrease from the 194 complaints closed in 2001-02.

In 2003-04, the Greater Hobart-Southern Region recorded the greatest number of complaints closed with 104, representing 63.0% of all complaints closed in the state, followed by the Northern Region with 41 (24.8%) and then Mersey-Lyell with 20 (12.1%). The Greater Hobart-Southern Region had the highest proportion of claims closed due to no defective administration (31.7%) and the highest proportion of claims substantiated or partly substantiated (15.4%).

COMPLAINTS TO THE OMBUDSMAN, By closure reason(a): Tasmanian regions
No defective administration
Substantiated
(b)
Declined to
investigate(c)
Discontinued
(d)
Out of
jurisdiction
Total
Region of local government authorities
no.
no.
no.
no.
no.
no.

2001-02
Greater Hobart-Southern
36
12
19
30
9
106
Northern
11
4
19
10
2
46
Mersey-Lyell
15
5
7
13
2
42
Tasmania
62
21
45
53
13
194
2002-03
Greater Hobart-Southern
44
21
13
15
4
97
Northern
11
-
14
10
2
37
Mersey-Lyell
5
3
6
6
2
22
Tasmania
60
24
33
31
8
156
2003-04
Greater Hobart-Southern
33
16
11
38
6
104
Northern
11
3
16
11
-
41
Mersey-Lyell
2
1
6
9
2
20
Tasmania
46
20
33
58
8
165

- nil or rounded to zero
(a) Only includes cases which have been closed, and where the reason for closure has been ascertained/recorded.
(b) Includes cases where the complaint was partly substantiated.
(c) Includes cases where the ombudsman was incapable of making a determination.
(d) Includes cases that lapsed or were withdrawn.
Source: Office of the Tasmanian Ombudsman,
Annual Report 2001-2002, Annual Report 2002-2003, Annual Report 2003-2004.


FURTHER INFORMATION





This section contains the following subsection :
        Greater Hobart-Southern Region
        Northern Region
        Mersey-Lyell Region

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