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1301.0 - Year Book Australia, 2003  
Previous ISSUE Released at 11:30 AM (CANBERRA TIME) 24/01/2003   
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Contents >> Service Industries >> Community services

The ABS conducted its second survey of community services in respect of 1999-2000, following the first survey in respect of 1995-96.

The survey covered businesses and organisations providing community services including personal and social support, financial and material assistance, job placement and support for persons with disabilities, child care, accommodation for the aged, and other residential and non-residential care in both the government and non-government sectors.

At 30 June 2000, there were 9,287 employing businesses and organisations involved in the provision of community services within the scope of the survey, representing a 15% increase on the number of employing community services businesses and organisations at 30 June 1996 (table 21.24).

The 9,287 businesses and organisations comprised 2,800 'for profit' organisations, 5,938 'not for profit' organisations and 548 government organisations. While the number of government organisations remained virtually the same since June 1996, the numbers of 'for profit' and 'not for profit' organisations increased by 32% and 10% respectively.

A total of $12,643m was spent on community services and related activities during 1999-2000. This expenditure represented a 32% increase from 1995-96, and comprised $10,748m of direct community service expenditure and $1,895m of expenditure on community service-related activities. The total expenditure comprised $2,111m by 'for profit' organisations, $7,086m by 'not for profit' organisations and $3,445m by government organisations.

Direct community service expenditure by these organisations increased by 28% from 1995-96. However, the increases varied by sector; expenditure by 'for profit' organisations increased by 16%, 'not for profit' organisations by 47% and government organisations by 6%.


21.24 COMMUNITY SERVICES

Units
1995-96
1999-2000

Organisations at 30 June
For profit organisations
no.
2,115
2,800
Not for profit organisations
no.
5,403
5,938
Government organisations
no.
540
548
Total
no.
8,058
9,287
Expenditure on community service activities
Direct expenditure
Personal and social support
$m
1,456.2
2,170.4
Child care
$m
991.0
1,156.3
Training and employment for persons with disabilities
$m
374.1
498.5
Financial and material assistance
$m
146.6
141.6
Residential care
$m
4,889.1
6,091.8
Foster care placement
$m
112.5
189.9
Statutory protection and placement
$m
196.2
232.8
Juvenile and disability corrective services
$m
191.7
246.4
Other direct community services activities
$m
33.6
20.4
Total
$m
8,390.8
10,748.1
Community services related activities
$m
1,209.0
1,894.6
Total
$m
9,599.9
12,642.7

Source: Community Services, Australia (8696.0).


Of the total of 9,287 organisations, there were 8,355 businesses and organisations classified to the community services industry (i.e. their main activity was the provision of community services) (table 21.25). In terms of number of organisations, the industry was dominated by child care (3,575 organisations) and non-residential care services (2,452 organisations), which accounted for 43% and 29% respectively of the number of organisations in the community services industry. The remaining industries included nursing homes (793 organisations), accommodation for the aged (690 organisations) and other residential care services (845 organisations). The 8,355 organisations represented a 16% increase since June 1996. These organisations operated from 16,519 locations, with 9,503 in capital cities and suburbs and 7,017 locations in other areas.

During June 2000, there were 558,669 persons working for community services organisations in these industries, comprising 269,022 employees at the end of June, 276,333 volunteers working at some time during June 2000, and 13,314 contract persons. The main employing industries were the nursing homes industry (31% of the employees) and non-residential care services industry (29% of the employees). Of the total number of volunteers, 77% worked in the non-residential care services industry.

During 1999-2000, the total income of organisations in these industries was $9,580m. The major components of income were government funding and income from direct community services provision (also referred to as fee for service income), which accounted for 58% and 24% respectively of total income. Total expenses of these community service industries came to $9,155m, of which labour costs accounted for 64%.

The total value added of these industries was $5,534m.


21.25 COMMUNITY SERVICES INDUSTRY - 1999-2000

Units
Nursing
homes
Child care
services
Accommodation
for the aged
Residential
care services n.e.c.
Non-
residential

care services
n.e.c.
Total

Businesses/organisations at 30 June
For profit organisations
no.
452
2,002
164
126
51
2,795
Not for profit organisations
no.
341
1,573
526
719
2,400
5,559
Total
no.
793
3,575
690
845
2,452
8,355
Locations at 30 June
Capital cites and suburbs
no.
1,015
2,836
873
1,123
3,655
9,503
Other areas
no.
678
1,595
583
865
3,296
7,017
Total
no.
1,693
4,431
1,455
1,989
6,951
16,519
Persons working at 30 June
Employment
Direct service delivery
no.
75,298
38,346
35,569
19,022
52,446
220,681
Other
no.
9,221
2,763
6,833
3,136
26,388
48,341
Total
no.
84,519
41,109
42,402
22,158
78,834
269,022
Volunteers for the month of June
no.
15,751
11,344
16,877
20,620
211,741
276,333
Contract workers
no.
2,242
2,492
2,068
1,189
5,322
13,314
Total
no.
102,512
54,945
61,347
43,967
295,897
558,669
Income
Government funding
$m
2,195.8
463.1
878.9
568.0
1,415.9
5,521.7
Fee for service
$m
822.7
572.8
510.2
113.5
319.2
2,338.4
Other income
$m
157.1
24.8
171.2
116.4
1,249.9
1,719.4
Total
$m
3,175.6
1,060.7
1,560.3
797.9
2,985.0
9,579.5
Expenses
Labour costs
$m
2,158.2
697.4
950.2
527.1
1,521.7
5,854.6
Other expenses
$m
873.1
311.0
525.3
245.9
1,345.0
3,300.2
Total
$m
3,031.3
1,008.4
1,475.5
773.0
2,866.7
9,154.9
Operating profit before tax
$m
144.3
*52.3
84.7
*24.9
118.3
424.6
Operating profit margin
%
4.5
4.9
5.4
*3.1
4.0
4.4
Industry value added
$m
2,351.1
778.1
1,029.8
495.4
879.5
5,533.9

Source: Community Services, Australia, 1999-2000 (8696.0).


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