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1362.6 - Regional Statistics, Tasmania, 2005  
Previous ISSUE Released at 11:30 AM (CANBERRA TIME) 29/08/2003   
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Contents >> Crime and justice >> Complaints to the Tasmanian Ombudsman about local government authorities

In 2001-02, the Office of the Tasmanian Ombudsman closed 194 complaints about the administrative actions of local government authorities. This was a 22.8% increase from the 158 complaints closed in 2000-01, and a 7.2% increase from the 181 complaints closed in 1999-2000.

In 2001-02, the Greater Hobart-Southern Region recorded the greatest number of complaints closed with 106, representing 54.6% of all complaints closed in the state, followed by the Northern Region with 46 (23.7%) and then Mersey-Lyell with 42 (21.7%). The Mersey-Lyell Region had the highest proportion of claims closed due to no defective administration (35.7%) and the highest proportion of claims substantiated or partly substantiated (11.9%).


COMPLAINTS TO THE OMBUDSMAN, By closure reason(a): Tasmanian regions
No defective administration
Substantiated
(b)
Declined to investigate
(c)
Discontinued
(d)
Out of jurisdiction
Total

Region of local government authorities
no.
no.
no.
no.
no.
no.

1999-2000
Greater Hobart-Southern
31
4
12
43
1
91
Northern
23
1
11
16
1
52
Mersey-Lyell
10
3
7
18
-
38
Tasmania
64
8
30
77
2
181

2000-01
Greater Hobart-Southern
47
9
9
26
2
93
Northern
15
7
4
11
-
37
Mersey-Lyell
13
1
4
9
1
28
Tasmania
75
17
17
46
3
158

2001-02
Greater Hobart-Southern
36
12
19
30
9
106
Northern
11
4
19
10
2
46
Mersey-Lyell
15
5
7
13
2
42
Tasmania
62
21
45
53
13
194

- nil or rounded to zero
(a) Only includes cases which have been closed, and where the reason for closure has been ascertained/recorded.
(b) Includes cases where the complaint was partly substantiated.
(c) Includes cases where the ombudsman was incapable of making a determination.
(d) Includes cases that lapsed or were withdrawn.

Source: Office of the Tasmanian Ombudsman, Annual Report 1999-2000, Annual Report 2000-2001, Annual Report 2001-2002.

FURTHER INFORMATION


This section contains the following subsection :
        Greater Hobart-Southern Region
        Northern Region
        Mersey-Lyell Region

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