Australia has a diverse ethnic population, with many of its people coming from non-English speaking backgrounds. There is a need to ensure assistance is available, if required, for these people when completing their Census form.
The ABS has developed a strategy which ensures that the best possible enumeration of ethnic groups is achieved. Some aspects of this strategy include translation of brochures into community languages; information about the Census in community languages in the media; and the provision of information to migrant education units and community groups.
The Census operates a telephone interpreter service as part of the Census Inquiry Service during collection, and also employs collectors with skills in languages other than English. Arrangements can also be made for an interpreter to assist if required.