PERSONAL AND SOCIAL SUPPORT
The category of personal and social support comprises activities relating to information, advice and referral, individual and family support, independent and community living support and support in the home. During 2008-09, total expenditure on personal and social support was $5.9b which accounted for 24% of all direct community services expenditure. 'Not for profit' organisations contributed the majority of this with $4.3b.
As the graph below shows, the main components of personal and social support expenditure were $1.6b for individual and family support, $1.5b for support in the home, and $1.5b for other personal and social support.
Expenditure on personal and social support
In respect of output measures, during 2008-09 there were 6.7 million contacts reported for information advice and referral, which on average equated to $76 per contact. There were 4.6 million cases of individual and family support being provided, with an average cost per case of $350.