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1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, 2013, Version 1.2  
Latest ISSUE Released at 11:30 AM (CANBERRA TIME) 26/06/2013   
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UNIT GROUP 4315 WAITERS


    WAITERS serve food and beverages in hotels, restaurants, clubs and dining establishments.

    Indicative Skill Level:
    Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

    In Australia:

      AQF Certificate II or III (ANZSCO Skill Level 4)

    In New Zealand:
      NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)

    At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

    Tasks Include:

    • setting and arranging tables
    • greeting customers and presenting them with menus and beverage lists
    • taking orders and relaying them to kitchen and bar staff
    • serving food and beverages
    • opening bottles and pouring beverages
    • clearing tables and returning dishes and cutlery to kitchen
    • removing empty bottles and used glasses from tables, and refilling and replacing glasses
    • collecting payments for sales and operating point of sales machines and cash registers
    • may recommend wines to complement food

    Occupation:
      431511 Waiter

431511 WAITER

    Alternative Title:
      Food and Beverage Attendant

    Serves food and beverages in a hotel, restaurant, club or dining establishment.

    Skill Level: 4

    Specialisations:

      Drink Waiter
      Formal Service Waiter
      Silver Service Waiter
      Sommelier
      Wine Steward


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