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8129.0 - Business Use of Information Technology, 2009-10 Quality Declaration 
Previous ISSUE Released at 11:30 AM (CANBERRA TIME) 25/08/2011   
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Contents >> INTERNET COMMERCE >> Methods of receiving orders via the internet

METHODS OF RECEIVING ORDERS VIA THE INTERNET

Businesses which received orders via the internet were asked to identify ways in which these orders were received. Businesses could identify more than one way of receiving orders.

Email not linked to website was the most common method of receiving orders via the internet (63%), followed by website with linked email facility (37%).

Email not linked to website was the most common method for the three smaller employment size groups; ranging from 54% for business with 20-199 persons employed to 65% for businesses with 0-4 persons employed. Businesses with 200 or more persons employed were the most likely to have a website with online order form (36%).

Methods of receiving orders via the internet, by employment size(a)(b), 2009-10

0-4 persons
5-19 persons
20-199 persons
200 or more persons
Total
%
%
%
%
%

Email not linked to website
65.0
63.2
54.4
36.6
63.0
Website with linked email facility
33.2
38.1
47.3
37.3
36.7
Website with online order form
12.7
19.3
25.9
36.5
16.8
Website with shopping cart
15.0
12.0
11.8
22.2
13.6
Other methods
1.8
2.0
1.6
6.1
1.8

(a) Proportions are of businesses which received orders via the internet in each employment size category.
(b) Businesses could identify more than one method.


Businesses in Retail trade were the most likely to have a website with shopping cart (42%), whereas those in Construction had the highest proportion of businesses with email not linked to website (82%).



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