GLOSSARY
Information and communication technology (ICT)
Refers to the technologies and services that enable information to be accessed, stored, processed, transformed, manipulated and disseminated, including the transmission or communication of voice, image and/or data over a variety of transmission media.
ICT capital expenditure
Acquisition of fixed tangible assets (e.g. computers and computer peripherals and communications equipment) and intangible assets (e.g. computer software) including those assets acquired under a finance lease. Also includes work done by own employees or proprietors of the business in constructing assets for use by the business or for rental or lease to others.
ICT employees
Refers to all employees who are predominantly engaged in ICT activities, providing services to users within the organisation or to external organisations or clients. Persons predominantly employed in ICT activities include information technology managers, web designers, engineers, technicians, administrators, analysts, designers, programmers, testers, controllers and auditors. Excluded are contractors for whom income tax is not deducted, data entry or clerical administrative/secretarial staff, volunteers and workers on unpaid leave.
Ongoing payments
Refers to payments for those services which were supplied for a period of at least 12 months.
Payments to contractors and consultants for computing and communication services
Includes payments for ICT hardware and software repair and maintenance. Payments to external private entities for bundled ICT services are also included if separate estimates of expense were not available for the components of ICT hardware, computer software and telecommunications services.
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