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1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, 2013, Version 1.2  
Latest ISSUE Released at 11:30 AM (CANBERRA TIME) 26/06/2013   
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    HOTEL AND MOTEL MANAGERS organise and control the operations of hotels and motels to provide guest accommodation, meals and other services.

    Indicative Skill Level:
    Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

    In Australia:

      AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

    In New Zealand:
      NZ Register Diploma (ANZSCO Skill Level 2)

    At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

    Registration or licensing may be required.

    Tasks Include:

    • directing and overseeing reservation, reception, room service and housekeeping activities
    • supervising security arrangements, and garden and property maintenance
    • planning and supervising bar, restaurant, function and conference activities
    • observing liquor, gaming, and other laws and regulations
    • assessing and reviewing customer satisfaction
    • overseeing accounting and purchasing activities
    • ensuring compliance with occupational health and safety regulations
    • may provide guests with local tourism information, and arrange tours and transportation

      141311 Hotel or Motel Manager


    Alternative Titles:

    Organises and controls the operations of a hotel or motel to provide guest accommodation, meals and other services. Registration or licensing may be required.

    Skill Level: 2


      Duty Manager (Hotel)
      Resort Manager

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