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8129.0 - Business Use of Information Technology, 2011-12 Quality Declaration 
Latest ISSUE Released at 11:30 AM (CANBERRA TIME) 22/08/2013   
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Contents >> Characteristics of IT and internet in Australian business >> Extent of IT use in business processes

EXTENT OF IT USE IN BUSINESS PROCESSES

Businesses using IT were asked to identify the extent to which IT was used in selected business processes during the year ended 30 June 2012.

Overall, more than half of these businesses reported that they used IT to a high extent in accounting (61%) and invoicing (56%) business processes.

Extent of IT use in business processes(a), by business process, by extent, 2011-12

Low to moderate extent
High extent
Any extent
Not at all or Not applicable(b)
%
%
%
%

Accounting
25.7
60.8
86.5
13.6
Production/service operations
23.3
29.5
52.8
47.2
Invoicing
20.4
56.5
76.8
23.2
Stock control
15.1
16.9
32.0
68.0
Marketing
25.1
22.2
47.3
52.7
Human resources including payroll
22.0
42.9
64.9
35.2

(a) Proportions are of all businesses with IT use.
(b) This value is derived from two response options Not at all and Not applicable, which have been combined for quality purposes.


Across the selected business processes, the propensity for businesses to use IT to a high extent increased with each successive employment size range. For example, for accounting processes this ranged from 54% of businesses with 0-4 persons employed to 91% of businesses with 200 or more persons employed.

Graph Image for Extent of IT use in business processes(a), by employment size, 2011-12

Footnote(s): (a) Proportions are of businesses with IT use. (b) This value is derived from two response options Not at all and Not applicable.

Source(s): Use of IT - Accounting; Use of IT - Production service and operations; Use of IT - Invoicing; Use of IT - Stock Control; Use of IT - Marketing; Use of IT - Human resources, including payroll



Professional, scientific and technical services recorded the greatest proportion of businesses using IT to a high extent to undertake invoicing processes (68%). This was twice the proportion of businesses in Agriculture, forestry and fishing that reported using IT to a high extent to undertake invoicing processes (31%), the lowest of all industries.

Further data relating to extent of IT use in business processes can be accessed via the Downloads tab.


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